It's been a year since Frank Anselmo was introduced to the state's new mental health billing system, and to say it's been a headache would be an understatement.
From botching billing transactions to spitting back data, the system is costing providers what could amount to millions, he says.
"It's a mess,'' says Anselmo, CEO of the Springfield-based Community Behavioral Healthcare Association. He says his association's 80 or so members were "guinea pigs" in the push to introduce a new billing system for the state's mental health providers.
Anselmo and other providers who attended a joint meeting of the state House and Senate Human Services committees last week say that the new system, introduced in July, is handcuffing mental health providers.
Anselmo told the Daily News that billing data entered by clinical staff is returned by the state's system, which indicates reports are inaccurate or missing data.
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